This study investigates the implementation of Virtual Reality (VR) in Competency-Based Training (CBT) for facility management within a major management company in Singapore. Traditional training often relies on lectures, which can lead to insufficient preparation and high staff turnover. To address these challenges, the company developed VR-based training modules, enabling new employees to engage in immersive, interactive learning experiences.
The study compared two groups of facility managers: one group received lecture-based training, while the other underwent VR training in simulated environments, including spaces like switch rooms and pump rooms. The results showed that VR training improved comprehension, engagement, and confidence in trainees, who could interact with virtual environments at their own pace, familiarizing themselves with complex maintenance scenarios without real-world risks.
However, VR training also presented challenges. Some participants experienced cybersickness, a type of motion sickness caused by sensory conflicts in virtual environments. To counter this, the study recommends structuring VR sessions in shorter intervals and improving VR hardware to reduce sensory mismatch.
This study highlights VR’s potential to revolutionize training in facility management, aligning with Industrie 5.0 principles by integrating human-machine collaboration. As facility management becomes more technology-driven, VR-based training can better equip staff for the evolving industry landscape.
🔗 Full Text: https://www.igminresearch.com/articles/html/igmin165
🔗 DOI Link: https://dx.doi.org/10.61927/igmin165
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